Customer Reviews

The Oregon Restoration Team we dealt with on a mitigation project was excellent. Their professionalism, quality, attention to detail, and patience is "best in class". Devon R. did a great job of keeping us apprised of progress every step of the way. I highly recommend them. Thanks Devon R. and team.

Miki was great. Always kept us informed during the process.

Great Guys they worked well into the evening and were very Good

Devon Ratzelll was great! The company was responsive, kind and very patient with all of my questions. Absolutely call them!

Bailey and Neil did a fantastic job. Thank you!

I had water damage from a bathroom upstairs that destroyed our kitchen. Mikias managed the restoration. He was great, easy to work with, communicated well and overall just a really nice guy. Thank you Mikias!

Bailey and his crew with the Bend branch of Oregon Restoration did a fantastic, thorough job. I highly recommend these folks for any restoration projects you may need done. As a follow up, I found out some damages occurred during the remediation process that employees failed to notify me about until the rebuild process was about to happen. I’m hopeful that Oregon Restoration will reimburse me for those items. I emailed Kenny about it and haven’t heard a reply yet after 3 days. Until then I’m knocking the review down to 4 stars.

We used Oregon Restoration to help us remediate and repair damage from a dishwasher leak from January-June 2026. What was great: the remediation team was responsive, efficient, and comprehensive. They were also very kind and reassuring, as I was especially concerned about the potential for mold, having a small baby in the house. Their work was done fairly quickly and we were very minimally inconvenienced. The repairs side of things was very inconsistent and at times so frustrating we almost found another contractor. We went through 4 project managers in total to oversee cabinet and wood floor placement on our lower level. Two of the 4 had really poor communications skills and appeared totally disorganized. They made the work confusing, inefficient, and frustrating. We asked for a better level of support repeatedly. Leadership was very responsive to us and tried to make things right, but some of the initial PM lack of diligence led us to be forced to work with a fairly unprofessional flooring vendor, which pushed out the project timeline considerably. Finally, after months of back and forth, with the repair side of the project limping along, we got assigned to an excellent PM who carried us through to finish the job. He went above and beyond for us and we are incredibly grateful. If it weren’t for him, the job would have become a complete disaster. After spending 6+ months working with OR, we ended up mostly happy due to the support of these excellent people: Project Management: Mikias (thank you, Miki!!!) Caulking: Mike & Andreas Plumbing: Dave Remediation: Colton Insurance Coordination: Matthew Initial Project Oversight: Drew On the whole, we’re happy with the quality of work, but it was grueling to get this project properly managed and completed. Throughout the project, we lived through varying levels of a half-finished kitchen and a baby months 5-10 (plus a dog). So - the pressure was heightened for me as a new mom. I’d recommend OR for remediation without a doubt, but their PM side of the business is wildly inconsistent, which makes it tough to give them 5 stars. The great people named above definitely deserve 5 stars.

David B. and Tate T. were the nicest young gentleman. They were so professional in putting my kitchen back together. They asked all along the way if items were in the right spot. There attention to detail was fantastic. When finished they asked if i could please walk through. And all while having a smile on there face. I would recommend these 2 gentlemen for any work.

Oregon Restoration managed our mitigation and reconstruction work while also communicating with our insurance company throughout the entire process. Jake managed the mitigation very well. He was responsive, calm and kept things on schedule. Danielle, our cost estimator, is an insurance and costing wizard. She helped us navigate a complicated claim and was very savvy with estimating and anticipating supplements. Mikias was our PM during construction, and we can't say enough about how professional, communicative, empathetic and capable he is. His calm demeanor was very helpful in an otherwise stressful situation. He made sure everything was completed on time and was proactive every step of the way. Overall, the Oregon Restoration team is top notch and highly recommend their mitigation and reconstruction services.