Customer Reviews

We not only LOVE our Customers but LOVE the feedback that they provide us with. We are always striving for improvement and development of not only our company but our employees.

All feedback matters to us, and we want to hear about your experience with Oregon Restoration Co.

 

Oregon Restoration Co.
4.9
Based on 304 reviews
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See What Our Customers Are Saying

We hope that you choose to call us to help with your project and that you look below to see what people are saying about us.

Katherine RuleKatherine Rule
01:02 23 Jun 24
Worked with Jake Keller & Jake Sabin to diagnose and treat microbial staining. The effort and communication was superb. Would recommend to anyone and use services again as needed.
Elle BenageElle Benage
15:03 06 Jun 24
I worked with Drew from Oregon Restoration to recreate a mural for one of their clients who had water damage. Drew was awesome to work with. Great communication and he was very responsive and helpful for any of my questions or needs throughout the project. I would highly recommend working with this company.
Christopher GormanChristopher Gorman
23:37 05 Jun 24
Best experience I've had woking with a contractor. Communication, schedule, coordination of subcontractors and quality control all on point. Highly recommended.
Oregon Restoration is absolutely incredible! From start to finish, our experience could not have been better. The initial quote process was detailed and easy to understand. Our project manager was very communicative and professional, along with the all the guys that were at the house throughout the remediation - big thanks to Ken, Jesse, and team! Post-remediation, we worked with Matt who helped us coordinate repairs and he was unbelievably kind, honest, and always willing to expertly answer any questions we had. Really, I wish I could hire Oregon Restoration for any and all home repairs/services!
Joanne CraneJoanne Crane
21:39 30 May 24
Oregon Restoration was amazing. I called them because of their great reviews, and they did not disappoint. I would give them 6 stars if I could. Mycal and his crew were so attentive and caring. Their daily updates were great. It is so refreshing to experience such a great company with such top notch employees. Thank you Oregon Restoration!
Todd DoyleTodd Doyle
00:21 22 May 24
What an incredible job these folks do! Super reliable, prompt and efficient. Thank you Kevin and Jairo and the rest of the crew that worked daily to mitigate water damage.
Laurie WalshLaurie Walsh
04:55 20 Apr 24
When Kyle took the call, he heard my anxiety and frustration having just stopped service with another water mitigation co. Lead Technician Ricky Lovejoy was at my door shortly after. His great communication skills in listening and explaining and his professionalism instilled trust immediately. He was knowledgeable, confident , efficient and honest . He was punctual and reliable in his following visits and always available if questions arose . I have and will continue to refer Oregon Restoration. A great Technician and business with integrity !
Josef KainradJosef Kainrad
23:20 16 Apr 24
Had a great experience with Mycal looking at our mold and crawl space
Liberty WrightLiberty Wright
22:13 09 Apr 24
Ryan LambRyan Lamb
21:30 04 Apr 24
Kenny was communicative and punctual. The team was professional and kept the worksite clean. Highly recommend!
Zack ProtogerosZack Protogeros
08:08 30 Mar 24
Working with Oregon Restorations has been a blessing! Roel and Drew worked diligently with us and the insurance company to ensure all fixes are justified and executed in perfect alignment. Extremely helpful and professional. Highly recommended!Thank you!
Ronald SarayudejRonald Sarayudej
17:35 27 Mar 24
Don't choose them. We have been working with them for over 4 months for mitigation and floor repair, and getting them to move forward or give updates has been pulling teeth. They entered our home once to do work without notice or apology. They will say "We'll come tomorrow" or "We'll start next week" and keep delaying or not showing up. I am seeking legal action at this point unless they refund the $2400 deposit they've been holding onto, since no repairs have actually started.Update: they are refunding the deposit and they did not apologize.
Sarah PrinceSarah Prince
15:20 26 Mar 24
I couldn't be happier with the exceptional work done by Gunnar and Jake from Oregon Restoration. Their craftsmanship was top-notch, and their customer service went above and beyond. Highly recommend!
Kendra RettkeKendra Rettke
02:34 20 Mar 24
I’d give them 10 stars if I could. Kevin was our project manager and he was absolutely wonderful to work with. Having a flooded home, dealing with insurance is so scary and they eased all of our fears. They were out quickly and prioritized demo to ensure the damages were minimized. The crew that came out to do the demo were so polite and thoughtful. They took our small children into consideration throughout the process and made sure we were comfortable. Can’t say a single bad thing about the experience we have had with this company. So thankful they made this terrible situation so much easier.
Caitlin GrenzCaitlin Grenz
22:13 13 Feb 24
Oregon Restoration was very prompt, they came out immediately to assess the water damage and got started right away with the mitigation process. Once our insurance accepted the quote Oregon Restoration got started right away on the repairs and I was very pleased with how they worked with us and got the job done well and in a timely manner. I would definitely recommend them to anyone who has water damage.
Cindy LarsonCindy Larson
22:34 12 Feb 24
Oregon Restoration was very prompt. Considering how busy they were from the recent ice storm that impacted so many people, all of their crews were professional. The demo of your home is very painful to watch. Oregon Restoration kept me informed about the entire process while it was happening. Their follow up was very good.
Ruth ReimannRuth Reimann
16:00 08 Feb 24
Oregon Restoration did great work for us. We had burst pipes on the second floor of our house and water damage into the basement. They were in our house cleaning up, packing up household items, doing demolition of water damaged walls, cabinetry, floors for 2-3 weeks. Then they did a final clean up and removal of all of their equipment. We were lucky because they came in right away and worked steadily to detect the problem areas, dry out areas, etc. Prior to all this work they took video and still photos of all the affected areas for the insurance company and they use devices to detect moisture and measure all the damaged and demolished materials. They are used to working with insurance companies and providing the information needed for the process. We were very impressed and felt fortunate to work with Oregon Restoration. They also protected I damaged areas and personal property.
Jaimee HansenJaimee Hansen
18:12 05 Feb 24
I had water damage that occurred over a year ago and my HOA’s insurance company was so difficult to deal with. Melanie was so persistent in getting them to cover the claim and she kept me updated with all that she was doing. She was professional and courteous and such a joy to work with during that difficult time.When it came time for the remodel, James was my project manager. The insurance company wasn’t going to cover all of the carpet leading into my daughter’s room. James wouldn’t give up. He worked his magic and with time got it covered. He always communicated quickly and answered all of my questions.My home now looks beautiful. I wouldn’t hesitate to recommend Oregon Restoration.
Patricia HamelinPatricia Hamelin
23:43 22 Jan 24
Oregon Restoration did a professional job! Highly recommend them.
Florian SisavicFlorian Sisavic
07:02 15 Jan 24
Our water damage project was 5 months. Drew was an awesome project manager. Always kept us informed of sub contractor appointments and always followed after the work was completed. Drew is hard working, very responsive, professional and friendly. We set a completion date and he made sure it was met. Highly recommend Drew as Project Manager.
Jeff BinnsJeff Binns
00:16 09 Jan 24
We had a really good experience with the Remediation team. A special mention for Sarah, who went out of her way to carry out the mold remediation work and answer all our questions. She texted every day and always kept us up to date. Sarah really went the extra mile when she helped diagnose another water leak issue caused by a leaky roof pipe. She identified the problem quickly and helped get a very quick fix. Thank you, Sarah. Ambrosio was also very helpful as was Drew, who helped with the repair work. Thank you to all of you! Great work.
David WeinsteinDavid Weinstein
21:21 08 Jan 24
The team at Oregon Restoration was very professional and easy to work with. They did a great job on our project and were even willing to help out on a minor issue that was not their ultimate responsibility. Instead of waiting for others they jumped in and fixed the issue at no additional cost since their crew was already onsite. Would highly recommend Jake and his crew.
Keith DavisKeith Davis
22:51 30 Dec 23
I would like to thank the Oregon Restoration team. You did a wonderful job of repairing our home. It turned out amazing. A special thanks to Eddie for his efforts in keeping everything organized and on schedule. I would highly recommend Oregon Restoration to family and friends.Keith and Fay
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